Privacy Policy

Last updated: September 8, 2026

Who we are

Soulsworn Tactics (the "game") is made by Sea2Sea Studios ("we", "us"). For anything about this policy or your data, email privacy@vivefire.com.

The short version

• You can play without giving us any personal information. The game creates an anonymous account tied to your device.
• Adding an email address is optional. If you do, we use it to sign you in, to recover your account, and to send you notices about your account and the service. We send news and updates about the game only if you opt in, and you can opt out at any time.
• Other players can see your display name and your in-game activity, such as rankings, raids and, if you use them, friends lists and messages.
• We don't sell your personal information.

What we collect

Category	Examples	Why we use it
Account and device information	an anonymous account identifier; a key that recognises your device; if you add one, your email address or a sign-in identifier from a third-party account; whether you opted in to game updates	to create and secure your account, sign you in, recover your account, warn you about security events such as a new device being added, and, only if you opted in, send you news and updates about the game
Profile and social information	your display name; friends you add; players you interact with; rankings and results; messages, if the game offers messaging	to run the game's social features; your display name and activity are visible to other players
Game data	your roster, units, currency and other progress, battle results, choices you make in the game	to run the game
Technical and security information	network address, device and software details, times of activity, error and crash reports	to keep the game working, prevent cheating and abuse, and investigate problems
Purchase information	what you bought, when, and a transaction reference from the store or payment provider — never your card or bank details, which they handle	to deliver purchases and handle refunds and disputes, if you buy something

We do not ask for your real name, date of birth, or postal address.

How we use it, and our legal basis

We use your information to provide and secure the game, to run its social and competitive features, to fix problems, to enforce our Terms of Service, and to comply with the law. Where data-protection law requires a legal basis, ours is: performance of our contract with you (the Terms of Service) for running the game; our legitimate interests in keeping the game secure, fair and working; and your consent where we ask for it.

Who we share it with

• Other players see your display name and your in-game activity, including anything you choose to post or send in the game.
• Service providers that help us run the game act on our instructions under contract: for example hosting, email delivery, bot and abuse prevention, error reporting, and, if you choose them, third-party sign-in providers, app stores and payment providers, which also act under their own privacy policies.
• Advertising. The game does not show advertising today. If we add it, we will update this policy first and tell you in the game.
• Legal reasons. We may disclose information if the law requires it, to protect our rights or players' safety, or as part of a sale or reorganisation of our business.

We do not sell your personal information and we do not share it with data brokers.

Where it is processed

We are based in the United States and process and store data there. If you play from another country, your information will be transferred to the United States, where privacy laws may differ from those where you live. Where the law requires it, we rely on standard contractual safeguards for such transfers.

How long we keep it

We keep your information for as long as your account exists and as needed for the purposes above. When you delete your account we delete or anonymise your personal information, except where we must keep some records for legal, security or accounting reasons, or where records of game events are kept without your identity for the integrity of the game. Technical logs and error reports are kept for a limited period.

Emails we send

• Service messages about your account and the game, such as sign-in codes, security notices, changes to these terms, or important service announcements. These are part of running the game and are sent to any linked email address.
• News and updates about the game, such as new content or events, only if you opted in. Every such email has an unsubscribe link, and you can also change the setting in the game's account settings at any time. Opting out does not affect service messages.

Your choices and rights

• Opt out of news and updates with the link in any such email or in the game's account settings.
• Delete your account at tactics.vivefire.com/delete-account — sign in and delete it yourself, or email privacy@vivefire.com from the address on your account. You can also delete it in the game under Account. Deletion is permanent and completed within 30 days.
• Manage devices and sign-in methods in the game's account settings.
• Turn off error reporting in Settings → Diagnostics.
• Ask us about your data. Depending on where you live, you may have the right to access, correct, export or delete your personal information, to object to or restrict certain processing, and to complain to your local data-protection authority. Email us and we will respond within the time the law allows. We may need to verify that you own the account first.

Children

The game is not directed at children. You must be at least 13 to play (16 where the law sets that age). We do not knowingly collect personal information from children under those ages; if you believe we have, contact us and we will delete it.

Security

We use reasonable technical and organisational measures to protect your information, including encryption in transit and protected storage of account secrets. No system is perfectly secure. If we learn of a breach affecting your data, we will notify you and, where required, the relevant authorities, as the law requires.

Changes

We may update this policy. We will change the date at the top and, for changes that matter to you, tell you in the game before they apply.

Contact

privacy@vivefire.com